01 · The agreement
By using the Service, you agree.
These Terms & Conditions, together with any order, plan details, usage limits, Refund Policy and other terms expressly incorporated by reference, form an agreement between you and [LEGAL ENTITY NAME] (“StudioFold”, “we”, “us” or “our”).
By creating an account, signing in, purchasing a plan or using the Service, you confirm that you have read and agree to these Terms. If you do not agree, do not access or use the Service.
If you use the Service for a studio, company or another organization, you represent that you have authority to bind that organization. “You” includes that organization and its authorized users.
02 · The product
What the Service does.
[PRODUCT NAME] provides tools for studios and event teams to organize inquiries, projects, calendars, crew assignments, costing, quotations, contracts, invoices, client communications and document branding.
Features may include account onboarding, WhatsApp verification, dashboards, client portals, PDF previews and downloads, saved documents, custom fonts, background images, email or WhatsApp reminders, payment references and third-party integrations.
Features, limits, availability, supported browsers and pricing may change. We will use reasonable efforts to provide notice of material changes where required.
03 · Eligibility
Who may use it.
You must be at least [MINIMUM AGE] and legally able to enter into this agreement. The Service is intended for studios, businesses and professionals, not for unsupervised use by children.
You may not use the Service if we have previously suspended or terminated your access for a serious breach, or if doing so would violate applicable law or sanctions.
04 · Access
Your account and verification.
You must provide accurate, current and complete account information, including your name, email, studio details and WhatsApp number where requested. You are responsible for updating information that changes.
WhatsApp OTPs, email verification and other sign-in controls are used to protect your account. Keep your phone, email, verification codes and other credentials secure. Do not share one-time codes or permit unauthorized people to use your account.
You are responsible for activity under your account and for the actions of administrators, coordinators, team members and other users you invite. Tell us promptly at [SECURITY EMAIL] if you suspect unauthorized access.
05 · Studio operations
Workspace roles and responsibility.
The studio or organization that creates a workspace controls its users, permissions, project records, documents, branding and client communications. Workspace administrators are responsible for inviting the right people, removing access when it is no longer needed and reviewing shared information.
You must have the right to enter client and event information into the workspace and to send messages or documents to the people you contact.
06 · Your material
You keep ownership of your content.
You retain ownership of information, photographs, logos, fonts, designs, messages, documents and other material that you upload or create through the Service (“Your Content”).
You grant us a limited, non-exclusive, worldwide licence to host, store, reproduce, format, process, display and transmit Your Content only as needed to operate, secure, support and improve the Service, or as instructed by you. This does not give StudioFold a right to sell Your Content, use it for third-party advertising or review it for unrelated purposes. Any technical access by authorized StudioFold personnel or providers is limited to legitimate service, security, support, billing or legal needs and is handled under our Privacy Policy. This licence ends when the relevant content is deleted, subject to backups, legal obligations and the terms of our Privacy Policy.
You represent that you have all rights, permissions, releases and consents needed for Your Content and that its use by you and by us as described here will not infringe privacy, publicity, copyright, trademark, confidentiality or other rights.
07 · Client documents
Check every quotation, contract and invoice.
The Service may provide templates, sample wording, design styles, calculations, PDF layouts, previews and document fields. These are tools and starting points, not legal, tax, accounting, financial or professional advice.
You are solely responsible for reviewing and approving documents before sharing or relying on them, including client identity, event information, deliverables, cancellation terms, rights, prices, taxes, payment instructions, signatures and jurisdiction-specific requirements.
A document generated through the Service does not automatically create a binding contract, collect payment, verify a signature or guarantee that a client has received or accepted it. You are responsible for using appropriate signing, payment and communication processes.
08 · Commercial terms
Plans, fees and payments.
Paid plans, usage limits, included seats, document allowances, trial periods, renewal dates and taxes are shown at purchase or in the applicable order details. You authorize us or our payment provider to charge the selected payment method for recurring or one-time fees when due.
Unless a written plan or refund policy says otherwise, fees are non-refundable, prepaid and exclusive of applicable taxes, duties or payment-provider charges. You are responsible for keeping billing information current and paying undisputed amounts on time.
We may change plan pricing or limits for a future billing period after reasonable notice. If a payment fails, we may retry the charge, limit paid features or suspend access after notice where practicable.
Refunds, cancellations and trial conversion rules will be governed by the final [REFUND POLICY URL] and the mandatory consumer protections that apply to you.
09 · Boundaries
Acceptable use.
You must not:
- Use the Service for unlawful, fraudulent, abusive, threatening, defamatory, discriminatory or harmful activity.
- Upload or send content that infringes another person’s rights, contains malware, or violates confidentiality or privacy obligations.
- Send spam, deceptive promotions, unlawful marketing or unwanted WhatsApp or email messages.
- Attempt to access another account or workspace, bypass limits, probe security, scrape the Service, or interfere with its operation.
- Reverse engineer, copy, resell, sublicense, frame, mirror or create a competing service from the Service except where law expressly permits it.
- Use the Service to store highly sensitive information when it is not necessary for your studio workflow.
We may investigate suspected violations and suspend or remove content or access when reasonably necessary to protect users, the Service or third parties.
10 · Connected services
Third-party providers and links.
The Service may connect with or rely on third-party services, including hosting and storage providers, authentication and OTP services, WhatsApp Business providers, email delivery providers, payment processors, Google services, analytics or error-monitoring tools and client communication channels.
Your use of a third-party service is also governed by that provider’s terms and privacy policy. We are not responsible for third-party availability, content, security, delivery, fees, policies or acts. We may change or discontinue an integration when a provider changes its service or access requirements.
Links to third-party websites are provided for convenience and do not mean we endorse or control those websites.
11 · Our material
The Service belongs to us and our licensors.
The Service, including its software, interface, design system, templates, text, graphics, branding, documentation and improvements, is owned by [LEGAL ENTITY NAME] or its licensors and is protected by intellectual-property laws.
Subject to these Terms and your paid plan, we give you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal studio operations. No rights are granted except those expressly stated here.
If you send feedback or suggestions, you allow us to use them without restriction or payment, provided we do not identify you publicly without permission.
12 · Closing access
Suspension and termination.
You may stop using the Service or request account closure at any time through the available settings or by contacting [SUPPORT EMAIL]. Subscription cancellation may take effect at the end of the current paid period unless the applicable plan says otherwise.
We may suspend or terminate access if you breach these Terms, fail to pay, create security or legal risk, misuse the Service, or where continued operation is no longer commercially or technically practical. We will provide notice where practicable and legally required.
On termination, your right to use the Service ends. Sections that by their nature should continue—including ownership, payment obligations, disclaimers, limitations, indemnity, dispute terms and general provisions—will survive. Data handling after termination is described in the Privacy Policy.
13 · Availability
The Service is provided as available.
To the maximum extent permitted by law, the Service is provided “as is” and “as available”. We do not promise that it will always be uninterrupted, secure, accurate, error-free, available on every device, or suitable for every business need.
We are not responsible for delays, loss or errors caused by internet connections, devices, incorrect information, user actions, third-party services, communication networks, payment providers, force majeure events or unauthorized access outside our reasonable control.
14 · Responsibility
Limits and indemnity.
To the maximum extent permitted by law, [LEGAL ENTITY NAME] and its affiliates, officers, employees and providers will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, goodwill, business opportunities or data arising from or related to the Service.
Our total liability for all claims relating to the Service will not exceed the greater of the fees you paid us for the Service in the twelve months before the event giving rise to the claim or [LIABILITY FLOOR]. Nothing in these Terms limits liability that cannot lawfully be limited.
You agree to defend, indemnify and hold harmless [LEGAL ENTITY NAME] and its representatives from claims, losses, liabilities, costs and reasonable legal fees arising from Your Content, your use of the Service, your communications, your breach of these Terms or your violation of another person’s rights or law.
15 · Updates
Changes to these Terms.
We may update these Terms when the Service, commercial plans, providers or legal requirements change. We will publish the updated version and revise the effective date. For material changes, we will provide additional notice where required. Continuing to use the Service after the effective date means you accept the updated Terms; if you do not agree, stop using the Service.
16 · Legal framework
Governing law and disputes.
These Terms are governed by the laws of [JURISDICTION], without regard to conflict-of-law rules. The courts or dispute-resolution forum located in [VENUE] will have exclusive jurisdiction, subject to any mandatory rights you have under the law where you live.
Before filing a formal claim, you agree to contact us at [LEGAL EMAIL] and allow [30] days for a good-faith attempt to resolve the issue, unless urgent relief or applicable law requires otherwise.
17 · The rest
General provisions.
These Terms and incorporated policies are the entire agreement about the Service and replace prior discussions about the same subject. If a provision is held invalid, the remaining provisions continue. Our failure to enforce a provision is not a waiver. You may not transfer this agreement without our written consent; we may transfer it as part of a merger, acquisition, restructuring or sale of assets.
18 · A direct line
Questions about these Terms.
[LEGAL ENTITY NAME]
[BUSINESS ADDRESS]
[CITY, STATE / REGION, POSTAL CODE]
[COUNTRY]
Legal email: [LEGAL EMAIL]
Support email: [SUPPORT EMAIL]
Privacy matters are covered in our Privacy Policy.